The Customer Service branch of the City of Ukiah Finance Department handles the service setup, disconnect, and billing for electric, water, sewer, and solid waste disposal and recycling services.
Please contact Customer Service with any questions related to these services. Once solid waste disposal and recycling services have started, non-billing related questions should be directed to Ukiah Waste Solutions at 707-234-6421.
Easy to use automated payment features are available to assist with timely payments. If you have a past due balance, please call our Customer Service Representatives at 707-463-6228 to discuss payment (M-F, 8:00-12:00 and 1:00-500 pm by phone or in-person at 300 Seminary Avenue).
Although Ukiah is a smaller city, we have big ideas when it comes to business development, recreation programs, and providing superior municipal services to our residents. In addition to the extensive number of services currently provided by the City, our staff will be working on a host of projects including those shown below. In addition to being a full service city, Ukiah also manages its own electric utility and airport. As the largest city in Mendocino County, we have become the leader in recreational events for the family, solid improvements in our municipal infrastructure, and in redevelopment programs to enhance our business climate.
Starting a business can be overwhelming. That’s why the City of Ukiah is providing resources and steps to make this journey easier. Make sure that you understand the resources available to you before you start the process. Take advantage of the City’s business development assistance. Fill out this quick, 5-question form and contact a Business Liaison at the City to help you get started.
Although developing a business plan will be your first step, it is important to check with the city, the county, and then with state and federal agencies to ensure you have everything in place to open your business. We hope that this comprehensive look at the process and resources available to you will be helpful. The best hint is to ask for assistance early on to make this process a little more manageable.
The Downtown Streetscape Phase 2 project is a continuation of the Downtown Streetscape project that replaced utilities and renovated the street and pedestrian right-of-way facilities along State Street from Mill Street to Henry Street. The project included the replacement of water and sewer utilities, underground electrical, pedestrian bulbouts, landscaping features and new trees, new streetlights, and improved traffic signals. Phase 2 aims to expand and continue existing Streetscape features from Henry Street to Norton Street and from Mill Street to Gobbi Street, with a pavement overlay continuing to Cherry Street.
For more information about this project, see below. To sign up for email notifications about the project and construction impacts click below.